I'm Serah Delaini, a lifelong writer and project manager. Over the past 15 years, I've been a communications consultant to high-tech companies like Expedia, F5, and Microsoft, as well as individuals and small business owners. I've noticed patterns in communication that might not always get us the results we want, as fast as we need. I believe that excellent communication is an art and practice, it's fun to do it well, and it's easier to do it well together.
Sep 28, 2021 • 13 minutes
Today's episode is about repetition. Let’s talk about how to avoid unhelpful duplication in your communication at work.
Oct 12, 2021 • 31 minutes
In this episode, Serah discusses communication at work with Tara Paton and how you can use it to have better team dynamics.
Oct 26, 2021 • 20 minutes
I talk all about apostrophes, commas, forward slashes, colons, semicolons, and terminal punctuation.
Nov 9, 2021 • 20 minutes
In this episode, we discuss the variety of abilities that your audiences have, whether it's vision, hearing, health, mental health, or other aspects of life.
Nov 30, 2021 • 30 minutes
Are you trying to coordinate a group of volunteers? Learn tips on how to communicate and lead without authority in a nonprofit setting.
Dec 21, 2021 • 12 minutes
We talk about who is receiving your communication and how to better understand their perspective as you create the material.
Get new episodes of Say, Listen! with Serah Delaini automatically
